Shipping policy

We are based in Ireland.

All Items purchased from our website are made in and shipped from Ireland.

All Items advertised are mostly made to order or pre-order to allow us to manage our inventory accurately and avoid any waste of fabric.

All Items available in stock will be mentioned on our website and can be shipped out faster as we already have them in stock.

The processing time for each item can be from 2-4 weeks depending on the complexity of the item and its design. Please check processing time of each Item you are purchasing on the product description. If unsure, please send us an email to; floratah7@gmail.com.

If you required express service, please send us an email to; floratah7@gmail.com before ordering. Additional express processing fees will apply.

Since some of our products are made with a blend of African Fabric, some items, pattern may differ depending on the motives (drawings, patterns or pictures) on the African fabric used.

 

SHIPPING

Your order will be shipped once processed, this can take an additional 5-14 working days depending on your location (within Ireland or Outside of Ireland). Please make sure to check processing time under product description before placing your order. If unsure, or you require express service please send us an email to; floratah7@gmail.com. Additional express processing fees will apply.

Please bear in mind that our processing times may differ during peak busy times; for instance, if we are Launching a new product, organizing a sales event, or during holiday seasons.

Shipping within Ireland can take from 2-7 working days from the day we ship out the product to your specified address.

Shipping Outside of Ireland can take up to 14 working days.

Express shipping to your desired location will be communicated to you once this service is requested.

Custom Duties

Flora Tah is not liable for delays due to customs in your destination country. Nor are we liable for any customs/duties fees that may arise or be charged at any point in of the process of you receiving your order, exchanging or returning it. All customs charges are determined by the country to which the product is shipped and is paid by you the customer.

Non / Late Delivery
Flora Tah is not responsible for items that are lost in transit, or not delivered. Once the item is handed to the shipping carrier it becomes their responsibility. It is also the sole responsibility of the customer to contact shipping carriers directly with their tracking number for concerns relating to non/late delivery.